Food Distributor Optimizes Supply Chain with Accurate Cost Forecasting
From 3-day quotes to 1-hour turnaround with 99.5% pricing accuracy
Company Overview
The Challenge
As a major food distributor in the UAE, Fresh Foods needed accurate landed cost calculations to remain competitive while maintaining profitability. Their previous manual calculations were taking 2-3 days per product line and often contained errors.
- •Manual landed cost calculations taking 2-3 days per product line with frequent errors
- •Unexpected duty charges eating into margins on 15-20% of shipments
- •Unable to provide customers with accurate quotes quickly for time-sensitive contracts
- •Lost $300K in business annually due to slow quote turnaround times
The Solution
The company implemented FindHS Codes' Landed Cost Calculator as part of their quoting process. They created templates for common product categories, integrated duty rate data directly into their pricing models, and trained their sales team to use the platform for instant customer quotes.
- Created 25 product category templates with pre-configured HS codes and duty rates
- Integrated landed cost data into CRM for automated quote generation
- Trained 12 sales team members on using the calculator for instant pricing
- Implemented Duty Breakdown feature to identify supply chain optimization opportunities
The speed and accuracy of landed cost calculations have transformed our sales process. We can now respond to RFQs within hours instead of days, giving us a significant competitive advantage.
Results Achieved
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